Hello I'm Anna Ding!
Designing with evidence. Shaping experiences with empathy.

Customer-centric Research and Design

At McorpCX, I helped clients across industries uncover, analyze, and improve their customer experience by mapping journeys and ecosystems, conducting qualitative and quantitative research, and turning insights into actionable strategies that build customer-centric cultures.

LEARN MORE

Onbaording and Retention

At Spreadsheet.com, I collaborated with developers to design and implement features such as onboarding, dashboards, and CRM functionality. Developed over a hundred unique templates for the company's gallery, showcasing a range of styles and use cases.

LEARN MORE

Multi-deciplinary teams and Sprint workstyle

Worked within teams comprised of both developers and designers on internal organizational projects. Exercised the skills of utilizing sprints along with efficient communication of ideas through visual presentations.

LEARN MORE

Social media management

Worked together with a group of designers to create social media content for LinkedIn and Instagram. Organized social communication amongst volunteers through Slack to bring the benefit.design community together.

LEARN MORE

Experience Studio Projects

Worked together with groups of fellow UX designers on a project from kick off to hand off. Given opportunity to work on industry sponsored projects. Developed in leadership, collaboration, and design.

LEARN MORE
Authors
Home
About Me